If the user clicks “Add Sender to Contacts” in an email, the user gets an IBM Lotus Notes Pop up saying Operation failed. Only option is to click OK.
If the user then clicks Add Sender to Contacts again it says the sender is already in contacts list.
Why am I get the Operation Failed?
What Operation Failed, seeing the contact was added?
How do I get to stop?
Thanks for any input given.
Subject: “Opteration Failed” error
This happens on any message where the sender’s name is in RFC 822 format (e.g.: “John Smith” jsmith@acme.com ) . The double-quotes in the name cause the problem.
The temporary workaround is to de-select the option “Include x.509 Certificates when encountered” when using Add Sender to Contacts if the name is an RFC 822 format.
Or, change the email address in the Add Sender dialog to use an RFC 821 format (e.g., jsmith@acme.com ).
The bug is fixed in release 8.5.2.
Subject: RE: “Operation Failed” Error
Thank you for time and info.