Activity Sidebar will not connect to Server anymore

HCL Domino Domino Forum
1

Yesterday Notes crashed and when I brought it back up the Activities Sidebar.

Error is “Cannot connect to the Activities server. Either it is unavailable right now, or the server URL, user-name or password is incorrect.”

Here is the error in the log,

<extendedDataElements name="CommonBaseEventLogRecord:level" type="noValue">

	<children name="CommonBaseEventLogRecord:name" type="string"> 

		<values>WARNING</values>

	</children>

</extendedDataElements>

<extendedDataElements name="CommonBaseEventLogRecord:sourceClassName" type="string">

	<values>MemberProfileBo</values>

</extendedDataElements>

<extendedDataElements name="CommonBaseEventLogRecord:sourceMethodName" type="string">

	<values>openByName</values>

</extendedDataElements>

<sourceComponentId component="Expeditor 6.2" componentIdType="ProductName" instanceId="0801090945" location="169.254.208.151" locationType="IPV4" subComponent="com.ibm.openactivities.util" threadId="24" componentType="http://www.w3.org/2001/XMLSchema-instance"/>

<situation categoryName="ReportSituation">

	<situationType xmlns:xsi="ReportSituation" reasoningScope="INTERNAL" reportCategory="LOG"/>

</situation>

where sbeck is actually my connections username. Other thing that I find odd is that the sourceComponentId location attribute is a 169.254. internal IP address, but the actual address for the machine is correct and replication works and I can browse the web from the machine. Again, this was working earlier and stopped working yesterday. I have tried to remove the local Activities cache from my Notes Client.

Thanks

2

Subject: Fix, though not ideal

So, after spending most of last night trying to troubleshoot the Activities plug-in, tracing logs and having a grand old time. I finally decided to just uninstall Notes and reinstall.

My first attempt to uninstall and reinstall notes did not fix the problem. So, I then figured it must have something to do with one of the two folders in my data directory: Activities and Expeditor.

On my second attempt I removed these two directories, which is not ideal since I lost a number of other settings. But, the the activites sidebar works now. I had to recover all of the preferences that I lost, but at least I am back in business.

I would love to know any ideas that anyone might have on how this may have happened and what would be a better fix than having to wipe our Notes all together.

Thanks

3

Subject: seconded

Have experienced similar issues repeatedly, but without so much helpful detail.

All I’ve had as a workaround so far is a reinstall.

Which isn’t so bad while Connections is just in pilot, but if want to roll it out…

4

Subject: Activity sidebar - Mac

Thanks for the posts,very useful info. We were able to resolve by renaming the Activities folder with Notes closed, when Notes was restarted Activities connected fine.