Hi, I have an agent to save a notes document at backend, the first save was successful, but if I do a second save, I got this error: Notes error: You cannot update or delete the document(s) since you are not listed as an allowable Author for this document
The agent ID has Manager to access the db, can anybody help me what is wrong with it? thanks a lot,
Subject: About “Notes error: You cannot update or delete the document(s) since you are not listed as an allowable Author for this document”
Sounds like you have a Readers field (or Authors field, or both) in the Form that defines the document, but when you created the document the Readers (or Authors) field wasn’t updated with the Agent ID.
You need more than just Manager access to the database, your ID needs to be listed in the fields themselves. You can use a group, a Role, or list the user (agent) individually.