A single user cannot receive email from a specific sender

HCL Domino Domino Forum
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I have a user that cannot receive email from her husband. I can and pretty much anyone else can, but she cannot. I asked the husband to do a trace and their IT department shows that the email is delivering to our SMTP server. I first thought she might have a mail rule in place, but I don’t see any. It could be that she deleted the rule without disabling it first. How do I disable deleted rules? Also, is there anything else I should be looking at?

Thanks

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Subject: A single user cannot receive email from a specific sender

Hi,

“Deleted mail rules still run and/or enabled mail rules do not run” (#1088058).

JYR

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Subject: RE: A single user cannot receive email from a specific sender

Try using the Designer client to see what rules are there. But, if you don’t see them you may need to run the rule deletion agent available on IBM’s site.