A required certifier entry was not found in the Name and Address Book

Hi guys

I know this has been a topic in a couple of posts but since posting there does not bring that post back up, i have a couple of questions.

I am getting this error when I try to approve a change name request in the admin4.

I have checked in the Servers/Certificates view and the one necessary was not there so I exported the key from the OU ID and then import in a new Notes Certifier I created.

For example…for OU /OU1/OU2/ORG I created a document like this…

Issue By: /OU2/ORG

Issue To: /OU1/OU2/ORG

And then I copied the public key from the OU ID.

I am still getting this error and I don`t understand get to look now. I also tried to update the view $certifiers, the complete names.nsf and I also restarted the server.

Anything else I could try?

Thanks