Hihave spent last 2 days trying to install 802 on win2003r2 (for those who’s first response is always to ask why - i’m trying to replace BES4.1 on domino 654 on win 2000 server with BES5 on domino 802 on win2003r2 as prelude to moving everything up to domino 853 servers )
however the domino 802 install fails. At first when I ran the setup.exe the installer would just disappear. On server reboot would get java had error and had to close. so tried opening the jar file rather than run the .exe. Gets about 2% into the file extract and copy than error with “JVM not found”. Have tried turning off DEP, installing from C drive rather than D drive, and uninstalling and reinstalling every version of JRE from 1.3.0 to 1.4.2 to 1.5.10 and several versions of 1.6 but nothing seems to let me get past this problem. cant find any definitive answer despite hours wasted rummaging around support and extensive googling. Any ideas welcome, thanks & regards, K.
Just some additional info. I have tried installing domino 8 and 853 and run into the same problem “JVM not found” with them as well. Yet if I open a command window and do a java -version it reports ok. thanks, K.
solved. Mentioned in case anyone else comes this way. The server was a domain member server, (not a domain controller). Despite using a domain administrator account, which is a member of the server local administrators group, it apparently did not have sufficient rights to something and install failed, from the .exe silently, and the .jar with JVM not found. Also tried installing using an enterprise admin account with same result. When used the server local administrator account the install worked. With hindsight would have been nice if a.) the install failed with an insufficients rights error message instead of a misleading JVM message, and/or b.) install and/or release notes made a mention of the minimum rights level required to install.
Subject: More - Solved - 802 install fails JVM not found
Made a mess of the server config and tried to uninstall, ran into more JVM problems even when using the same account used to successfully install. When using the local admin account I got a DEP error happening on the Java launcher. Made a DEP exception for the launcher but still had problems. Made more exceptions for other Java components but in the end I edited the boot.ini and set DEP to alwaysoff. Seems a bit severe but solves all the problems and allows install using domain admin account. Regards, K.