I’m having an issue with DWA timeouts and I’m hoping someone can point me into the right direction for a solution. Running Domino 8.0.2, ALL of my users access their accounts via Domino Web Access (DWA). Here’s the issue - after a period of right at 8 hours after signing in to a mail account for the day, the user will often times receive the following message once they go to open a message from the inbox:
“Your server session has expired. You will be asked to reauthenticate. Once you have reauthenticated, the action you just requested will be automatically reattempted.”
The user is allowed to re-enter their credentials and once they do, they are authenticated back into Domino just like normal.
I know this has to be a simple matter of a timeout value that has been set, but I can’t seem to find it for the life of me. I figure the value is set at 8 hours or 480 minutes and I’d like to know where to go to change that value. I might be overlooking it - can anyone steer me in the proper direction?
Thanks in advance!