Hi,Our users recently upgraded with 8.5.1 Basic Client. Serious problem arised after the upgraded.
Basic Client just crashed when user read mail with preview pane.
PMR opened but no solution.
Tried preivew pane with 8.5.1 Standard Client and cfm no issue.
Anyone can help please!
NSD Log as followed.
Build: 8.5.1
Host Name: LGMASTU
Date: Fri Jan 22 16:55:29 2010
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FATAL THREAD 1/16 [ NLNOTES: 052c: 0bc4]
FP=0x00137dd8, PC=0x6309ead9, SP=0x00137da4
stkbase=00140000, total stksize=237568, used stksize=33372
EAX=0x00000000, EBX=0x0138c818, ECX=0x066a785c, EDX=0x00000000
ESI=0x066a7818, EDI=0x066a785c, CS=0x0000001b, SS=0x00000023
DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x6309ead9 nnotesws.CNEMToolbar::OnSelMgrChange+89 (652c018,138c818,6504818,0)
@[ 2] 0x6309f46f nnotesws.CNEMToolbarMgr::OnSelMgrChange+143 (2,0,0,2)
@[ 3] 0x6317d65e nnotesws.NEMToolbarUpdateUI@4+190 (6504818)
@[ 4] 0x6317d720 nnotesws.SmartSTStatusChange@4+64 (1)
@[ 5] 0x6355a2e0 nnotesws.DeskIMLogin@4+1472 (2)
@[ 6] 0x6355aa63 nnotesws.AttemptIMLogonCallback@12+19 (1,0,139140)
@[ 7] 0x6355b4da nnotesws.DeskExecInMainThread@12+26 (6355aa50,139140,0)
@[ 8] 0x63556739 nnotesws.ReLoginToSametime+41 (2,3314ec8,449a018)
@[ 9] 0x62664e9d nstclientu.STCGetUserStateList@16+669 (3314ec8,1241294,64e6718,5)
@[10] 0x63565fac nnotesws.DeskIMGetUserStateList@16+76 (3314ec8,1241294,64e6718,5)
@[11] 0x6397abc0 nnotesws.@DocRefreshSTStatus@16+432 (0,0,150622,449a018)
@[12] 0x6304f6f3 nnotesws.@DocWindowsMessage@24+19187 (0,0,13967c,139670,0,0)
@[13] 0x63049bee nnotesws.DocRichTextWndProc@16+238 (449a018,849,0,0)
[14] 0x7e418724 USER32.GetDC+109 (63049b00,150622,849,0)
[15] 0x7e418806 USER32.GetDC+335 (0,63049b00,150622,849)
[16] 0x7e4189bd USER32.GetWindowLongW+295 (139790,0,1397b4,630b8feb)
[17] 0x7e418a00 USER32.DispatchMessageW+15 (139790,1,b0434,63020000)
@[18] 0x630b8feb nnotesws.NEMMainLoop@4+811 (4013a0)
@[19] 0x00401a2b NLNOTES.WinMain@16+1675 (630f7730,0,16231e,1)
@[20] 0x00402651 NLNOTES.WinMainCRTStartup+389 (11ceac,7c90ee18,7ffdf000,8054a6ed)
[21] 0x7c816fd7 kernel32.RegisterWaitForInputIdle+73 (4024cc,0,78746341,20)
CNEMToolbar::OnSelMgrChange + CNEMToolbarMgr::OnSelMgrChange + NEMToolbarUpdateUI + SmartSTStatusChange + DeskIMLogin + AttemptIMLogonCallback + DeskExecInMainThread
Regards,
Lee LK