I would like the Domino log to better identify what mail is refused and by what policy. If the reason could show in the log that would be even better. If that doesn’t work then maybe I could be contacted from the event log when ever a mail file is rejected for a certain reason.Any suggestions would be appreciated. Thanks for your time.
Subject: 554 Error
The Domino log does show what is being refused by what policy - you just won’t find any reference to 554, 550 or whatever in there.
Recent examples from my own log, slightly disguised, to show you what to look for:
This error returns “550 no such user” to the dending MTA:
05/05/2004 11:16:51 SMTP Server: Mail for user@example.com rejected for policy reasons. Recipient could not be found in the Domino Directory.
This error returns “554 mail rejected for policy reasons” to the sending MTA:
05/05/2004 11:16:36 SMTP Server [0658:0008-0800] Mail from user@example.com rejected for policy reasons. Sender is denied in your configuration.
This error returns “554 mail rejected for policy reasons” to the sending MTA:
05/05/2004 11:16:51 SMTP Server [0658:0009-0800] Mail from AntiVirus_Gateway@net rejected for policy reasons. Domain not found in DNS.
This error returns “554 rejected for policy reasons” or “554” + your custom RBL hit text to the sending MTA:
02/04/2003 09:06:36 SMTP Server: Remote host www.xxx.yyy.zzz () found in DNS blacklist at bl.spamcop.net
Chris Linfoot
Subject: RE: 554 Error
Thanks for your response.Is there a way for me to know what rule or policy was used.
I have 2 DNS Blacklist filters, 7 vulger words and the following attachment denials, no scr, pif,vbx,mpg, bat, zip, pcl or hta. I have the relay turned off. I received an invite from another Domino domain over the internet. I accepted and it replied fine. When the sender tried to send a reschedule, it was deinid by 554 for policy reasons.
All help is appreciated.
Subject: RE: 554 Error
I see. So you are using server mail rules to reject email?
In that case you have a problem. I and others have asked that the server log specifically which rule causes a rejection but as of now, all you see in the log is “message rejected by mail rule” so you can’t tell which.
But before turning all your rules off, then re-enabling them one at a time to try and isolate which is causing the problem, just look up the source IP of the remote sender’s email and see if it is listed in any DNSBLs you are using. It is at least conceivable that between the initial invite which you accepted and the reschedule which was denied the remote host became listed in a DNSBL.
HTH
Chris Linfoot