When recieving mail from specific users located in England, all spaces are replaced with “=20”. Is there a quick fix to this problem? Any suggestions?
Subject: “=20” has replaced spaces
When recieving a reply from the client in England the message comes back fine. So its only when the client creates a new email that we get the “=20”. Any thoughts???
Subject: “=20” has replaced spaces
That’s quoted-printable (QP) encoding which is a standard content-transfer encoding for SMTP mail. It should be decoding no problem unlessthe message header is lying about the encoding type – or the sender is double-encoding (encoding locally to QP, then encoding again at the sending server to QP or Base64) due to a configuration problem. You can try checking the message header to help diagnose the problem, but it’s more than likely that the problem is at the sender’s end.